Friday, 19 October 2018

[instiz] LOOK AT HANTEO CHARTS APOLOGIZING IN CHINESE AFTER 1 YEAR AND 2 MONTHS




 “First, more than anything, we would like to apologize once again for the past incident in which many fans’ feelings were hurt last year by the inexperienced actions of a former company employee.”
Hanteo Chart went on to clarify its position by explaining, “Because we are also fans with the same feelings and concerns as all of you, we have become even more cautious, and we find the situation to be a difficult one.
“To put it simply, when we updated our service, we hired a new employee with the goal of strengthening our communication with fans. The employee in question visited several anonymous online communities and wrote comments, and it is an undeniable truth that it was a serious mistake that could have led to a misunderstanding by many people. Even a hundred apologies on our part would not suffice.
“It appears that the employee was driven by a desire to do a good job, but lacked awareness of how a Hanteo employee should behave. Although they were the actions of a single employee acting alone, we consider all of the Hanteo employees to be at fault. At the time, we understood the gravity of the matter, and we immediately released an official apology. We also decided that additional statements [on the matter] could lead to even more misunderstandings. As a result, we had no choice but to make no further statements on the situation. The employee in question was ultimately fired, and we will strive to prevent such a situation from ever arising again.”
CR: Soompi

t/n: sorry guys, this is the only article with Korean comments we found about the issue, Korean media hasn't been covering this at all, we looked through Pann, Theqoo and Instiz and nothing but "deleted posts" (wonder why....~)

original post: here

1. ㅋㅋㅋㅋㅋㅋ Seems like they released that thinking "you guys won't be able to translate that right" ^o^

2. Have they only been learning Chinese for 1 yearㅋㅋㅋㅋㅋㅋ They waited for 1 year because they wanted to translate this properlyㅋㅋㅋㅌㅋㅋㅌㅌㅋㅋㅋㅋㅋㅋ Are they crazy?

3. Sigh, what is Hanteo doing

4. Sigh..

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